Six most shocking revelations in Senate report on Secret Service's handling of first Trump shooting

Some alarming revelations appear in the bipartisan Senate report on the U.S. Secret Service's handling of the first attempted assassination of former President Trump at his campaign rally in Butler, Pa. in July.

1 - The full report, released on Wednesday by the Senate Homeland Security and Governmental Affairs Committee, detailed how an inexperienced Secret Service drone detection operator was on the phone with customer service, trying to figure out how to properly operate the C-UAS drone detection system as suspect Thomas Crooks' assassination plot was unfolding. 

"C-UAS system experienced technical problems and was inoperable until 4:33 pm, after Crooks flew his drone near the rally site," the report said. "With no backup system, the USSS agent responsible for overseeing the C-UAS capabilities at the July 13 rally called a toll-free 888 tech support hotline 'to start troubleshooting with the company,' which took several hours. That agent had only three months of experience working with that equipment and lacked knowledge about it."

2 - The report revealed that a USSS Counter Sniper Team Leader warned counter snipers by email, not radio communications or mobile text messaging, about Crooks lurking with a rangefinder and did not urge agents to keep Trump off the rally stage.

The leader received text messages from a local sniper at approximately 5:45 pm "regarding an individual near the AGR building with a rangefinder looking toward the stage." The text messages he received included two photos of Crooks, whose identity was unknown at the time. He forwarded the information to USSS counter snipers in an email, which contained an error. The message said, "Kid learning around the building we are in" instead of, "Kid lurking around the building we are in." 

One of the snipers who saw the email told the committee it was "worded vaguely" but they still tried searching the site for Crooks.

3 - A Secret Service sniper saw local law-enforcement with guns drawn, heading toward the building where Crooks was about to shoot from, but did not alert the agents protecting Trump.

“Shortly before shots were fired, a USSS counter sniper saw local law enforcement running toward the AGR building with their guns drawn, but he did not alert former President Trump’s protective detail to remove him from the stage," the committee reported. “The USSS counter sniper told the Committee that while seeing officers with their guns drawn ‘elevated’ the threat level, the thought to notify someone to get Trump off the stage ‘did not cross [his] mind.’"

4 - A Secret Service official was informed before the outdoor rally that “credible intelligence” of a threat existed prior to the rally, but "still wrote in a security planning document that there was 'no adverse intelligence' concerning the visit to Butler, PA."

5 - The report concluded that USSS "did not give state or local partners specific instructions for covering the AGR building, including the positioning of local snipers." The report points out that prior to events with protectees, "USSS assigns personnel to serve as 'Advance Agents' responsible for planning security, coordinating with state and local law entities, and requesting needed assets to secure the upcoming event, among other tasks." However, USSS "did not adequately consider state and local law enforcement operational plans" and USSS "did not ensure it could share information with local law enforcement partners in real time."

6 - The report found that USSS leaders "failed to provide resources for the July 13 rally that could have enhanced security," including denying "specific requests for additional Counter Unmanned Aircraft Systems (C-UAS) capabilities and a Counter Assault Team liaison." The report also found that USSS Advance Agents did not request a USSS Counter Surveillance Unit, which "could have helped patrol the outer perimeter that included the AGR building."